Privacy Policy

1. Who we are

This Privacy Policy explains how Skady Innovation, Lda. ("Skady", "we", "us" or "our") processes personal data collected through the Skady Connect website, available at www.skadyconnect.com (the "Website").

Data Controller: Skady Innovation, Lda. Praça Marquês de Pombal 14 1250-162 Lisbon, Portugal

Email: geral@skady.pt Website: www.skadyconnect.com

2. What personal data we collect

When you contact us through the contact form on our Website, we may collect the following personal data:

• Name;
• Work email address;
• Company name;
• Area or solution you are interested in;
• Information included in your message; and
• Other information you voluntarily provide to us.

We may also process technical information necessary for the operation and security of the Website, such as IP address, browser type and information relating to the request made to our servers.

3. How we use your personal data

We use the personal data submitted through the contact form to:

• respond to your enquiry;
• contact you regarding products or services;
• understand your business needs and the solution you are interested in;
• arrange a meeting or demonstration when requested;
• manage and follow up on business enquiries and potential business relationships;
• provide information about Skady's products, services, events and relevant business developments;
• send newsletters, commercial communications and other direct marketing communications, where permitted by applicable law and where the recipient has provided the necessary prior consent;
• manage and record your communication preferences, including your requests to unsubscribe from marketing communications; and
• ensure the security and proper functioning of the Website.

We do not use the information submitted through the contact form for unrelated purposes unless we have a lawful basis to do so and have provided the appropriate information.

4. Legal basis for processing

Depending on the circumstances, the processing of personal data submitted through the contact form may be based on:

• the steps necessary to respond to your request or enquiry;
• our legitimate interests in managing and responding to business enquiries and developing business relationships;
• your consent, for newsletters and other marketing communications; and
• compliance with legal obligations, where applicable;

Where processing is based on consent, you may withdraw your consent at any time.

The legal basis for each processing activity depends on the specific circumstances and purpose of the processing.

5. How long we keep your personal data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

Information submitted through the contact form is retained for up to 18 months from the date of the last interaction, unless a longer retention period is required or justified by a legal obligation, an ongoing business relationship or the establishment, exercise or defence of legal claims.

6. Who we share your personal data with

Personal data submitted through the contact form may be accessed by authorized Skady personnel and, where necessary, by service providers involved in operating and maintaining the Website and processing enquiries on our behalf.

We do not sell or otherwise commercially disclose your personal data to third parties.

7. Marketing communications

Skady may, from time to time, send newsletters, product updates, information about events and other business-related communications to individuals who have provided the necessary consent.

You may withdraw your consent or unsubscribe from marketing communications at any time by using the unsubscribe link included in the relevant communication or by contacting us directly.

Where applicable, we will retain records of marketing preferences and consent for as long as necessary to demonstrate compliance with applicable legal requirements.

8. Your rights

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to:

• access your personal data;
• request the correction of inaccurate or incomplete personal data;
• request the deletion of your personal data, where applicable;
• request the restriction of processing, where applicable;
• object to certain processing activities;
• request the portability of your personal data, where applicable; and
• withdraw consent where processing is based on your consent.

To exercise your rights, please contact us using the contact details below.

You also have the right to lodge a complaint with the competent data protection supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

The EDPB and CNPD both identify access, rectification, deletion, restriction and objection among the relevant data-subject rights, while the exact rights applicable depend on the legal basis and circumstances of the processing.

9. Security

Skady takes appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

However, no transmission or storage system can be guaranteed to be completely secure.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, our processing activities or applicable legislation.

The date shown at the top of this page indicates when this Privacy Policy was last updated.

11. Contact us

If you have any questions about this Privacy Policy or about how we process your personal data, or if you wish to exercise your rights, please contact:

Skady Innovation, Lda. Praça Marquês de Pombal 14 1250-162 Lisbon, Portugal

Email: geral@skady.pt Website: www.skadyconnect.com